Engaging Customers with Video

from CX Today · host CXToday.com

CX Today's Charlie Mitchell hosts Martin Taylor, Director of Content Guru.In this session, we consider the future of video in the contact centre, discussing:Why are some contact centres turning to video? Use cases for video in the contact centre Critical features of a video solution for contact centres Differentiators of the Content Guru storm video solution? Examples of excellent video contact centre video strategies

Episode metadata supplied by the publisher feed · Published Apr 27, 2022

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Engaging Customers with Video

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