Engineer Turned Mechanic Teaches Women to Take Control | Patrice Banks on Communication and Confidence

What happens when a woman engineer realizes she still calls a guy every time her car breaks down? Patrice Banks, CEO and Founder of Girls Auto Clinic, turned that frustration into a movement empowering women through automotive education.Patrice spent years as an engineer at DuPont before discovering that women are the number one customer in the auto industry, spending $200 billion a year on vehicle purchases and repairs, yet almost no company was speaking directly to them. She went back to school, learned to work on cars, and built Girls Auto Clinic: a full service repair center staffed by women mechanics with a nail salon where customers get a free manicure with every service. Her book, Girls Auto Clinic Glove Box Guide, is published by Simon and Schuster and belongs in every glove box in America. In this episode, Patrice sits down with David Shaft to talk about why clear communication builds trust, how explaining things simply is the mark of a true professional, and what it takes to lead in an industry that never expected you.In this conversation, you will learn:Why the ability to explain something simply is the most underrated communication skill in any profession and how it applies far beyond the auto shopHow Patrice uses relatable analogies and plain language to educate women who have never been taught about cars, and why that approach builds trust and loyaltyWhat the Primary Care Technician concept teaches about long term professional relationships, clear expectations, and confident decision makingFollow Patrice Banks and Girls Auto Clinic: Website: https://www.girlsautoclinic.com Instagram: https://www.instagram.com/girlsautoclinic/ TikTok: https://www.tiktok.com/@girlsautoclinic LinkedIn: https://www.linkedin.com/in/patricedbanks/ Book: https://www.amazon.com/Girls-Auto-Clinic-Glove-Guide/dp/1501144111Watch this episode on YouTube: https://youtu.be/cB787F3O5xo Website: https://ctcpodcast.mediaConversations That Count is a communication skills podcast hosted by David Shaft. New episodes every Tuesday and Thursday. Follow on Spotify, Apple Podcasts, and YouTube for conversations that help you communicate with more clarity, confidence, and impact.Grab the free Communication Playbook: https://conversations-that-count.kit.com/e7fa86a708