Enhance and Scale Customer Experience with Data

Beth Johnson is the Chief Experience Officer at Citizens. In this episode, she shares her perspective on how businesses can use data to drive world-class customer experiences at scale. She explains the important role technology infrastructure and data operations play in helping modern companies differentiate themselves and better meet the needs of their customers. Watch the video version of The Data Economy at redis.com/thedataeconomy Produced by Eric Johnson from Lightningpod.fm