EPISODE · Aug 26, 2024 · 32 MIN
Enhancing Customer Experience with Martha Dorris
from Management Matters with James-Christian Blockwood · host National Academy of Public Administration
In this episode, we welcome Martha Dorris, Founder of Dorris Consulting International and Academy Fellow, to discuss the importance of efficient service delivery and best practices for enhancing customer experience.Links: Read Issue 84 of the Dorris Consulting International Citizen Service Newsletter View the 2024 Service to the Citizen Award WinnersSupport the Podcast Today at:[email protected] or 202-347-3190Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9Music promoted by https://www.free-stock-music.comCreative Commons Attribution 3.0 Unported Licensehttps://creativecommons.org/licenses/by/3.0/deed.en_
What this episode covers
In this episode, we welcome Martha Dorris, Founder of Dorris Consulting International and Academy Fellow, to discuss the importance of efficient service delivery and best practices for enhancing customer experience. Links: Read Issue 84 of the Dorris Consulting International Citizen Service Newsletter View the 2024 Service to the Citizen Award Winners Support the Podcast Today at: [email protected] or 202-347-3190 Music Credits: Sea Breeze by Vlad Gluschenko | https://soundclou...
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Enhancing Customer Experience with Martha Dorris
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