Enhancing Efficiency, Member Experience with AI

Join Dairyland Power Cooperative Chief Information Officer Nate Melby and Business Applications Supervisor Vlad Tsoy to learn how the cooperative is leveraging various types of AI technology through an internally developed VoltWrite solution. Melby and Tsoy discuss valuable insights into how electric cooperatives can strategically adopt AI to support their workforce and enhance member engagement.  Dairyland Power is a wholesale electric cooperative that supplies the energy needs of 24 distribution cooperatives and 27 municipal utilities across four states: Wisconsin, Minnesota, Iowa and Illinois.  Learn how to find the right balance between implementing AI technologies and maintaining the human touch that is crucial to the cooperative business model.