Entrepreneurship, Empathy & Opportunity: Career Insights from ADNH

In this live episode from Career Day at the Abu Dhabi Hospitality Academy - Les Roches, host Juliette Nicholls sits down with Ziad Makhlouf, Vice President of HR at Abu Dhabi National Hotels (ADNH), one of the UAE’s most established hospitality groups.With 50 years of experience and a portfolio spanning hotels, transport, catering, retail, facilities management and more, ADNH plays a major role in shaping the region’s tourism landscape. Today, Ziad shares what truly makes a student, graduate or intern stand out, and how the next generation can build meaningful, future-ready careers.In this episode...• The 50-year journey of ADNH and how diversified business pillars give them a competitive edge• Why emotional intelligence, soft skills, and multicultural communication matter more than ever• How Gen Z’s digital fluency is reshaping HR, service, and guest experience• The balance between AI, digitalisation and the irreplaceable human touch• What “ambitiously patient” really means, and why it’s crucial for long-term career success• Real success stories, including Emirati graduates who have risen to leadership roles• The UAE’s unique position as a global hub for innovation, agility and hospitality excellence• The future of the sector over the next 5–10 years - technology, empathy, and growth• The one skill every graduate should master: entrepreneurshipRecorded live during Career Day, this conversation bridges classroom learning with the realities of the hospitality world. Whether you're a student preparing for your first internship or a young professional navigating early career choices, this episode offers invaluable insights into what employers are really looking for, and how to position yourself for success in a rapidly evolving industry. Hosted on Acast. See acast.com/privacy for more information.