Ep. 004 - Essentials for Your Web Store Customer Service
from Keep Smiling: The E-Commerce Customer Experience Podcast
Amazon FBA provides so many important customer service functions, so when it comes to managing customer service on your web store, it can be a unique struggle. In this episode, we talk about the most essentials things a seller needs to do customer service on their own website. Web store customer services essentials: #1- Ambition. Get ready, there are more opportunities and more responsibility. Without Amazon FBA, which duties are now yours and how should you handle them? #2- A store. A platform to make sales and interact with customers. #3- An email address. A way to communicate with shoppers and customers. Do you want to support the show? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. ;) Do you have an inquiry related to the podcast? >>> Email us: keepsmiling(at)sellersmile.com This show is produced by SellerSmile, "Your e-commerce customer service team."
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