EP #05: Build A Better Culture With Sara Hardie

Most leaders are trying to navigate building culture and leading with authenticity — but many find themselves overwhelmed by the size and complexity of the task. What if the secret isn’t fighting the enormity but breaking culture down into manageable, measurable pieces? In this episode, Sara reveals how shifting the focus from the "art" to the "science" of culture can transform your leadership approach and create sustainable change.Discover how simple frameworks like introspection and community-building can unlock authentic culture in any organization. Sara shares actionable tips on navigating inherited cultures, addressing subtle team behaviors, and implementing transparent decision-making processes that foster trust and accountability. You'll learn why small, intentional changes—like clarifying values or addressing silent barriers—can lead to profound shifts in team dynamics and organizational health.We break down real-world examples from schools to Fortune 100 companies, illustrating how leaders can leverage social-emotional learning principles to build inclusive, resilient cultures. Plus, practical strategies for addressing less-than-desirable team behaviors—without jumping to termination—by focusing on impact, accountability, and collaborative problem-solving.Ep Guest: Sara Hardie (Paymark)- Senior commercial/client leadership- Experience in client sourcing, account management, enterprise sales- Strong in B2B sales, customer acquisition, key account management