Ep 078 – Jhana Li, Spyglass Ops – Maximizing Team Performance

Featuring: Jhana Li, Spyglass Ops In episode 078, Jhana Li, founder of Spyglass Ops, shares her inspiring journey from living van life to building her own successful operations consulting company. She talks about how she helps agency owners scale their businesses while regaining personal freedom by mastering the power of operations. Jhana highlights how crucial operations are for growth and profitability, explaining how optimizing team performance, delegating tasks effectively, and implementing solid systems and processes allow founders to focus on high-value activities that drive real results. This episode is packed with practical insights for anyone looking to scale their agency while building a more efficient, sustainable business. Key Takeaways • Operations is crucial for scaling an agency and maximizing profitability. • Optimizing team performance and implementing systems and processes are key to success. • Founders should focus on high-value activities and delegate tasks to free up time. • Raising the bar for success and setting higher standards can lead to team growth and success. Chapters 00:00 Introduction and Background 03:04 The Importance of Operations in Scaling 08:23 Maximizing Team Performance 17:23 Raising the Bar for Success Jhana Li, founder of Spyglass Ops. Jhana started as a COO for multiple startups - while living van life. After seeing countless founders stall out & trap themselves without the proper Operations, 3 years ago Jhana decided to start Spyglass Ops. Since then she has helped more than 100 businesses scale past 7 & 8-figures. Through Operations consulting, recruitment, and training, Spyglass Ops empowers founders to simultaneously scale their businesses while regaining their personal freedom. Jhana Li started as a COO for multiple startups (while simultaneously traveling full-time in a converted van through N & S America). After seeing countless founders stall out & trap themselves without the proper Operations, 3 years ago Jhana decided to start her own company, Spyglass Ops. Since then she has helped 100+ businesses scale past 7 & 8-figures. Through Operations consulting, recruitment, and training, Spyglass Ops empowers founders to simultaneously scale their businesses while regaining their personal freedom. Contact Jhana on their website, Facebook, Instagram, LinkedIn, and YouTube.