Ep. #1 - Continued employee engagement is a vaccination against future crisis

Mr Suresh Narayanan, Nestle India Limited’s Chairman and Managing Director, talks about how it was his employees who helped the company survive the Maggi crisis in India, the importance of highly engaged employees in companies at all times and his conviction that well-run companies need to invest more in building a company culture than in CAPX. His insightful discussion about People and Leadership with SPJIMR Executive-In-Residence, noted author and corporate advisor, Mr R Gopalakrishnan also stresses on why being people sensitive is the hallmark of a true leader, the dangers of being blindsided by consumer market research and the role of a CEO in succession planning in companies.