Ep.10 - The Future of UC & Collaboration (AI, Teams vs Zoom, Meeting Rooms) – ft. Josh Blalock

Send us Fan MailWhat is Unified Communications — and why is it now critical to how we work?In this episode of Behind the Rack, we’re joined by Josh Blalock (Shure, Microsoft MVP) to break down the evolution of UC and collaboration technology — from the pandemic-driven boom to today’s shift toward AI-powered meeting experiences.We explore how platforms like Microsoft Teams and Zoom are shaping the modern workplace, why meeting rooms are being redesigned, and how audio and video quality now directly impact AI-driven workflows.This episode is a must-listen for anyone in AV, IT, or business leadership looking to understand where collaboration technology is heading next.In this episode: What Unified Communications (UC) means  Microsoft Teams vs Zoom trends  How AI is transforming meetings  Why meeting room design matters more than ever  The shift toward simple, scalable AV solutions  The importance of audio quality in AI workflows  What organizations are getting wrong about collaboration About the guest:Josh Blalock is Director of Collaboration Ecosystem & Engagement at Shure and a Microsoft MVP with over 20 years of experience in enterprise communications, Microsoft Teams, and collaboration technologies.