EPISODE · Jan 6, 2017 · 19 MIN
Ep. 100: Who Makes the Follow-Up Call? Rob Markey Answers More Listener Questions
from Customer Confidential: Untold Stories of Earned Growth
Does the Net Promoter Score gauge a customer's broader relationship with a company or just the customer's most recent experience? Or both? Who should make follow-up calls to customers? Rob Markey addresses these questions and more in this episode.
Embed this episode
NOW PLAYING
Ep. 100: Who Makes the Follow-Up Call? Rob Markey Answers More Listener Questions
0:00
19:09
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 19 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on January 6, 2017.
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!