EP# 101.2 | Managing Pets, Risk, and Revenue in Multifamily Housing | Lori Trainer

Join Jacqueline Landry as she sits down with Lori Trainer from Pet Screening to discuss how property managers can transform pet policies from a liability into a revenue opportunity while reducing risk.What You'll Learn:The Three Pet Categories in Rental Housing:No pets allowedEmotional Support Animals (ESAs) - how to handle them legally and compliantlyHousehold pets - how to monetize and manage them effectivelyThe FIDO Score System: A revolutionary risk assessment tool that works like a credit score for pets, evaluating 22 behavioral factors including vaccination history, bite history, leash behavior, and more.Fraud Prevention: Learn about the rampant ESA certificate fraud and how states are cracking down on fake documentation. Discover how Pet Screening identified a California operation that issued over 12,000 fraudulent ESA certificates using a deceased doctor's medical license.Legal Protection: The Assistance Animal Compliance Guarantee covers 100% of legal and settlement costs if you follow Pet Screening's recommendations and face a fair housing claim.Free Resources Mentioned:FidoAlert.com & TabbyAlert.com - Free amber alert system for lost pets with QR code tags (60,000 pets reunited!)Down for Pets - Free pet adoption program for families with Down syndrome membersKey Takeaways:Pet Screening operates in 8 million units nationwide (1 in 7 US rentals)Database allows you to check a pet's behavior history from previous propertiesHUD is sending out ESA testers to ensure complianceRecent HUD ruling may blur lines between service animals and ESAsProperty managers can charge higher deposits based on FIDO scoresNever leave pet revenue on the table - proper screening enables acceptanceGuest Information:Lori Trainer Email: [email protected] Website: PetScreening.com