Ep. 104: Ian Malpass | Big Lessons in Culture from a Mat Manufacturer episode artwork

EPISODE · Feb 16, 2017 · 44 MIN

Ep. 104: Ian Malpass | Big Lessons in Culture from a Mat Manufacturer

from Customer Confidential: Untold Stories of Earned Growth

Millennium Mat has developed a unique culture in which employees make production decisions for their teams and share in the financial benefits of their success. The leaders of these teams are called CEOs and they make all of the hiring and production decisions. Their employees, whom Millennium calls partners, are expected to bring forth their performance-improving ideas. Companies of all sizes and in all industries could learn a lot from Millennium's approach, which has propelled its business to almost 40 countries. In this episode, Millennium Mat's founder Ian Malpass discusses what it takes to forge a culture that's truly self-directing and self-correcting.  

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Ep. 104: Ian Malpass | Big Lessons in Culture from a Mat Manufacturer

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