Ep.109: Getting to the Bottom of Billing

On this podcast, Brian dives into what is needed from a physical therapist's perspective for a very important division - Billing & Collections. He explores the benefits of going with a smaller PT billing group, and how to get to the bottom of the problems you could face in your billing - as PTs weren't trained to do this! In order to have the best billing service, and the best practice, you need to take responsibility and be "at Cause" over your billing.  Episode at a glance: Inspect your finance line at least twice a year Monthly staff meetings with Finance Dept. is key We operate this department with a high level of communication Don't ever let one person be accountable for everything in this department If you're paying 9%, you're paying too much Do not fix other people's errors - send them back to the person who made it for them to fix Take our Billing Stress Test to check the pulse of your PT private practice