Ep#11: Involve.ai - Platform for Dynamic CS Teams ft. Mary Poppen (CCO, Involve.ai)

In this episode with Mary Poppen - CCO at Involve.ai, a Customer Intelligence platform, we get to know how Involve.ai covers all areas of their customers' business whether it's revenue, communication or support. She shares how their team of tech geniuses gets integrated into their customer’s data sources to provide a personalised experience to each and every one of them and get them up and running. Here are some of the key areas of discussion that you don't want to miss: - What Involve.ai needs from its customers to generate powerful insights - What an average CSM sees every day when he logs into Involve.ai - How Involve.ai uses its own platform