Ep. 11 - Making Analytics Work - GovEx Data Points

A lot of people these days are using the buzz word "analytics," but few people actually know what it is or how it works in government. Getting started with analytics can be daunting, but it doesn't have to be. In this episode, Sharon and Eric chat with What Works Cities fellow and former New York City Chief Analytics Officer Mike Flowers to discuss how analytics works and how cities can get started with their own analytics programs. Mike has a wealth of experience using data to drive improved decision-making in government. He founded the Mayor's Office of Data Analytics (MODA) in New York City and has worked with governments around the world to infuse analytics into government operations. Throughout his career, Mike has focused on improving operational decision-making by arming public servants with the information they need to improve outcomes. Like Data? Listen and Get in Touch You can find updates to the podcast in several ways. Look for us on iTunes as GovEx Data Points Find up-to-date episodes on our website at http://govex.jhu.edu/podcast Get in touch with us and let us know what you want to hear, suggest potential episodes, and give us feedback on how the podcast is going. You can contact us on Twitter at Gov_Ex or reach out via our website at govex.jhu.edu/contact.