Ep 11: Tracing the GCC Timeline with Dinesh Deo

It started with a name, “Captives.” It’s now a $60B+ force reshaping global enterprises. But what really is a GCC? And why is everyone rushing to build one in India? In this no-holds-barred conversation, we dive deep into the misunderstood world of Global Capability Centers (GCCs) with a guest who has not only built them, but rebuilt them, across decades, continents, and industries. What's in this episode? What is a GCC, really? The evolution: From “Captives” to “Capability” GCC vs Outsourcing: A Steelmanned Debate The hidden tax, regulatory, and operational rules you didn’t know about Why intent matters more than scale Cost arbitrage vs. Capability creation How India became a capability superpower How organizations outgrow their own GCCs, and what to do about it The career promise of a well-run GCC From year zero to year 25, without skipping steps Watch, reflect, and reframe your approach. People Equation YouTube