EP 115 - LogRocket with Zach Phillips & Nikki Zavadska

We continue our Session Replay series with the next product, LogRocket. To learn all about it, we had the pleasure to speak with two guests - Zach Phillips, Senior Product Analyst, and Nikki Zavadska, Lead Product Manager Growth, both at Appfire. Their perspectives were complimentary so we decide, why not? Let’s talk with both! Zach is essentially in the product operations area of Appfire, and his team helps implementing LogRocket for the other teams that build products. Nikki is a growth product manager working on one of these teams, so she has first hand experience with some interesting use cases. As a company that build many apps that are sold on 3rd party app store, such as Atlassian and Salesforce, Appfire needed flexibility and control in their session replay platform that they were able to find with LogRocket. It is always interesting for us to learn new use cases and have aha moments on the show, and this one came to us when Nikki shared an interesting case, where she couldn’t have find the cause for rage clicks without the usage of the session replay tool. Join us as we explore LogRocket with Zack and Nikki: Why they chose it over other products * How long it takes to implement * Use cases where they use session replay * The benefits of using LogRocket compared with other product analytics tools * How the engineers are using it too * How it handles security and compliance * Other features available in LogRocket and who uses them * Features they love and those that could be improved Using LogRocket to inform the direction of growth experiments * How to justify to the business to get the product * How many electric guitars does Zach own? * And so much more… To learn more about LogRocket:https://www.LogRocket.com * Connect with Zach: LinkedIn: https://www.linkedin.com/in/wz... * Connect with Nikki: LinkedIn: https://www.linkedin.com/in/ni... Connect with Matt and Moshe on LinkedIn: * Matt Green: https://www.linkedin.com/in/ma... * Moshe Mikanovsky: https://www.linkedin.com/in/mi... Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way. Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️