Ep 117: Culture by Design: Leadership Frameworks to Help You Scale with Soul

Most practice owners start with purpose but get lost in the chaos of growth. In this episode, Garrett sits down with Will Humphreys, PT, and Michelle Bambanek, PT, to explore how leaders can build scalable systems without sacrificing heart, humanity, or culture. Together, they break down the frameworks that help teams thrive as the business grows. You'll learn about: The leadership principles that create both profitability and purpose How to design culture intentionally, not as an afterthought Using frameworks like "Six Working Geniuses" for hiring, communication, and delegation in ways that sustain growth Common traps that erode trust as teams expand Why scaling "with soul" leads to stronger, freer organizations This conversation is a roadmap for every owner who wants to grow without losing what made their mission meaningful in the first place.