Ep 117: Practice Growth Insights with Kellie Black, RDH

Kellie Black started her career as a dental hygienist helping patients chairside. She found she also enjoyed the business side of dentistry and quickly rose into a leadership position within that practice where she helped the team expand from two offices to an impressive seven.  Now Kellie is a business coach with The Team Training Institute and she's joining Dr. John Meis and Wendy Briggs today on the podcast to share her perspective on practice growth. Kellie has helped practices around the country improve their performance, grow their teams, and expand to additional locations smoothly and easily. Catch this episode to learn how she helps practices grow and which key metrics she uses to make fast, long-lasting improvements.  In this episode, you'll learn: What systems to put in place to ensure smooth practice expansion How to create consistent clinical protocols across the practice  How to better understand and manage hygiene capacity One of the easiest and most impactful metrics a practice can track