EPISODE · Jun 27, 2022 · 53 MIN
EP 117: The Real Client Experience
from All About Hair...and So Much More. · host Danise Keilitz
Send Danise a Text Message.EP 117: The Real Customer ExperienceThis episode is a little different. I’ve invited my twin sister Dana to join us to give us ‘real’ feedback by a real salon client. Dana Bush is a business professional that goes to the salon every four weeks, consistently. She’s not super demanding, however she does expect some basic customer service. She shares all the good and all the bad experiences she has received over the years, by trying to find new salons whenever she moved to a new location.We talk about prebooking, salon cleanliness, basic customer service, and most importantly, what she would describe as the “perfect” client experience.Her valuable feedback can help us all learn what to do better behind the chair. Good Hair Day Emergency KitIf your hair hasn’t been cooperating lately, I’ve got you...grab your free Good Hair Day Emergency Kit www.goodhairenergy.com________________________________Make sure to subscribe to our YouTube Channel as well!Visit my Amazon Store for all my favorite products!Instagram: danisekeilitzShop my favorite Eufora Products.
What this episode covers
Send Danise a Text Message. EP 117: The Real Customer Experience This episode is a little different. I’ve invited my twin sister Dana to join us to give us ‘real’ feedback by a real salon client. Dana Bush is a business professional that goes to the salon every four weeks, consistently. She’s not super demanding, however she does expect some basic customer service. She shares all the good and all the bad experiences she has received over the years, by trying to find new salons whenever ...
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EP 117: The Real Client Experience
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