Ep 118: Establishing Customer Expectations: Setting the Good, and Avoiding the Bad

Confidence is king and success comes from being confident with your business decisions and customer expectations. In today’s episode, Eric and Jake answer several questions posted in the Bug Bux Facebook group. Topics include:Introduction (0:00)Pest control logistics and customer expectations (3:50)Pest control marketing strategies and customer communication (8:00)Price lock guarantees and their potential drawbacks (13:50)Challenges of offering free inspections (19:00) Sales strategies and customer requests (25:13)Pest control safety and standard operating procedures (28:56)