Ep. 12. Accessibility and diversity in UX writing, with Google's Shayla Byrd

Ever wondered what it's like to work at Google? Sure you have. In today's episode, I speak with Shayla Byrd, a UX writer at Google, about what it's like there - and so much more. This might be one of the most illuminating conversations I've had in a long time. Shayla has an extensive history, ranging from poetry to journalism. Shayla Byrd is a New York-based writer who works at Google as a content strategist and UX writer. Before working in tech, she used her words to tell stories (People, InStyle, VIBE, and The Source magazines) and sell things online (macys.com, armstrong agency).  Now she uses her words to help people all around the world understand and engage with cool tech.  In this episode, we talk about: Accessibility and diversity in UX writing What it's like to work as a Google UX writer How UX writers can make sure their copy is truly accessible This conversation truly opened my eyes. I hope you enjoy it. Shayla mentioned this book: Articulating Design Decisions Listeners get 20% off courses and workshops at UX Content Collective! Just use PODCAST20 at checkout.