EPISODE · Jun 12, 2014 · 20 MIN
Ep. 12: Learning from students
from Customer Confidential: Untold Stories of Earned Growth
Rob Markey talks to Ruth Veloria, executive dean of the University of Phoenix School of Business, about the unique challenges of a for-profit college (4:41), how it's using NPS to improve the student experience (7:23) and the benefits of real-time feedback (10:24).
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Ep. 12: Learning from students
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Frequently Asked Questions
How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 20 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on June 12, 2014.
What is this episode about?
Rob Markey talks to Ruth Veloria, executive dean of the University of Phoenix School of Business, about the unique challenges of a for-profit college (4:41), how it's using NPS to improve the student experience (7:23) and the benefits of real-time...
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
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