The Go-Giver's Guide to Sales Mastery & Lasting Impact (EP 12) episode artwork

EPISODE · Aug 11, 2025 · 32 MIN

The Go-Giver's Guide to Sales Mastery & Lasting Impact (EP 12)

from Elevating Performance (HD) · host Mark A. Dronen

Kevin, a master of consistent, high-impact growth, discusses the importance of adopting an AI First mindset in business, the value of mentorship and giving back to the community, and the lessons learned from coaching youth sports. Kevin emphasizes the significance of building relationships and the Go-Giver mindset in achieving success. Learn invaluable advice on mentorship, the power of curiosity, and why giving back through coaching creates an invaluable legacy. Key Topics Building an "AI First" mindset requires organizational change and collaboration, not just a technical approach Giving back to the community and mentoring others provides mutual benefits for both personal and professional growth Adopting a "Go-Giver" mindset and prioritizing strong relationships is essential for success in business Investing in youth development through activities like coaching fosters teamwork and teaches valuable life lessons Guest Kevin Piket, is the Director of Business Development at Ascend Technologies.  Kevin has received numerous awards for his volunteer efforts, including multiple "Adult Volunteer of the Year" honors from Naperville Community Unit School District 203 and recognition from the Naperville Jaycees, with 53 LinkedIn recommendations highlighting his contributions. Ascend Technologies is a Chicago based Information Technology Solutions provider sevicing the Midwest SMB.  The company focuses on delivering secure IT solutions emphasizing a people-powered approach.  Ascend has earned multiple industry awards and positive client testimonials for its commitment to innovation and exceptional results. Timestamps 00:00 Introduction to Ascend Technologies 01:56 Sales Success and Metrics 04:18 The Power of Relationship Selling 06:30 The Go-Giver Mindset 08:47 Team Dynamics and Collaboration 10:26 Innovation and Market Positioning 11:15 Adopting an AI-First Mindset in Sales 13:04 Utilizing AI Tools for Sales Efficiency 13:50 The Importance of CRM and Accountability 17:09 The Power of Mentorship and Giving Back 18:53 Learning Through Collaboration and Reverse Mentorship 21:12 The Importance of Feedback and Continuous Improvement 23:39 The Importance of Community Involvement 25:07 Coaching and Mentorship in Youth Sports 27:11 Building Character Through Sports 29:49 The Impact of Giving Back 31:32 Reflections on Influence and Leadership Host Mark A. Dronen is a veteran entrepreneur and executive coach at Elevator 321, where he focuses on leadership development, sales effectiveness, and helping tech leaders scale their businesses. He has built multiple businesses from scratch, led major digital transformation programs including Microsoft's largest offshore initiative, and secured partnerships with brands like American Express, IBM and NASCAR. A graduate of Eastern Illinois University and recognized as its Distinguished Alumnus of the Year, Dronen is also a two-time Entrepreneur of the Year awardee, inventor of multiple patents, and host of the Elevating Performance podcast. About Elevator 321 and the College of Coaches We’re about moving the needle for leaders of tech-driven business.  We should talk.  Reach us at Elevator321.com. #Entrepreneurship #Leadership #SalesEffectiveness #TechSales

Kevin, a master of consistent, high-impact growth, discusses the importance of adopting an AI First mindset in business, the value of mentorship and giving back to the community, and the lessons learned from coaching youth sports. Kevin emphasizes the significance of building relationships and the Go-Giver mindset in achieving success. Learn invaluable advice on mentorship, the power of curiosity, and why giving back through coaching creates an invaluable legacy. Key Topics Building an "AI First" mindset requires organizational change and collaboration, not just a technical approach Giving back to the community and mentoring others provides mutual benefits for both personal and professional growth Adopting a "Go-Giver" mindset and prioritizing strong relationships is essential for success in business Investing in youth development through activities like coaching fosters teamwork and teaches valuable life lessons Guest Kevin Piket, is the Director of Business Development at Ascend Technologies.  Kevin has received numerous awards for his volunteer efforts, including multiple "Adult Volunteer of the Year" honors from Naperville Community Unit School District 203 and recognition from the Naperville Jaycees, with 53 LinkedIn recommendations highlighting his contributions. Ascend Technologies is a Chicago based Information Technology Solutions provider sevicing the Midwest SMB.  The company focuses on delivering secure IT solutions emphasizing a people-powered approach.  Ascend has earned multiple industry awards and positive client testimonials for its commitment to innovation and exceptional results. Timestamps 00:00 Introduction to Ascend Technologies01:56 Sales Success and Metrics04:18 The Power of Relationship Selling06:30 The Go-Giver Mindset08:47 Team Dynamics and Collaboration10:26 Innovation and Market Positioning11:15 Adopting an AI-First Mindset in Sales13:04 Utilizing AI Tools for Sales Efficiency13:50 The Importance of CRM and Accountability17:09 The Power of Mentorship and Giving Back18:53 Learning Through Collaboration and Reverse Mentorship21:12 The Importance of Feedback and Continuous Improvement23:39 The Importance of Community Involvement25:07 Coaching and Mentorship in Youth Sports27:11 Building Character Through Sports29:49 The Impact of Giving Back31:32 Reflections on Influence and Leadership Host Mark A. Dronen is a veteran entrepreneur and executive coach at Elevator 321, where he focuses on leadership development, sales effectiveness, and helping tech leaders scale their businesses. He has built multiple businesses from scratch, led major digital transformation programs including Microsoft's largest offshore initiative, and secured partnerships with brands like American Express, IBM and NASCAR. A graduate of Eastern Illinois University and recognized as its Distinguished Alumnus of the Year, Dronen is also a two-time Entrepreneur of the Year awardee, inventor of multiple patents, and host of the Elevating Performance podcast. About Elevator 321 and the College of Coaches We’re about moving the needle for leaders of tech-driven business.  We should talk.  Reach us at Elevator321.com. #Entrepreneurship #Leadership #SalesEffectiveness #TechSales

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The Go-Giver's Guide to Sales Mastery & Lasting Impact (EP 12)

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This episode was published on August 11, 2025.

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Kevin, a master of consistent, high-impact growth, discusses the importance of adopting an AI First mindset in business, the value of mentorship and giving back to the community, and the lessons learned from coaching youth sports. Kevin emphasizes...

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