Ep 122: How Top 10% Practices Think, Lead, and Scale

What separates a good practice from a top 10% practice? In this episode with Brian Gallagher, PT, we unpack the mindset shifts, leadership frameworks, and operational discipline that consistently show up in the highest-performing clinics. This isn't about hacks, it's about how elite operators think. Specifically, we discuss: The identity shift required to move from clinician to true business leader Why culture must be built intentionally, not accidentally The role of systems and accountability in sustainable growth How top practices approach hiring, retention, and performance standards The top few ways successful practices outsource to improve efficiency If you're a practice owner (or aspire to be one), this conversation will challenge you to raise your standards – not just clinically, but strategically. As you'll learn from Brian, the top 10% don't get there by luck. They build differently.