Ep # 124: The Future of Conversation Intelligence: A Deep Dive with Grain's Jeff Whitelock & Mike Adams

In this episode of the Hyperengage podcast, Jeff Whitlock and Mike Adams, the founders of Grain, share their journey and insights on scaling conversational AI for small and medium-sized businesses (SMBs). Here we explore the challenges, strategies for growth, and the evolving landscape of AI in the startup world. Initially focused on creating a collaborative design experience, Grain has now incorporated AI and automation to streamline meeting data into workflows efficiently. Their go-to-market strategy centers around building a top-notch product that delivers a great user experience, leading to organic growth and word-of-mouth promotion.