[EP 128] Conversations at the Coalface: Why how you deal with staff can make or break a deal

This week we have another ‘Conversations at the coalface’ episode where our guests have been inside one or multiple acquisitions or exits so they can share a different perspective to the usual one we discuss in our podcasts. We talk to Katherine Frazer who has been in the dental industry for more than two decades where after sixteen years as an assistant she moved into Practice Management. Katherine shares her experiences from being in the middle of a sale where the vendor settles for a poor deal and misses the opportunity of a sale to staff.