EPISODE · Jun 26, 2014 · 46 MIN
Ep. 13: Dishing up real-time feedback
from Customer Confidential: Untold Stories of Earned Growth
Rob Markey talks to Humm CEO Bernard Briggs and Robert Irvine, host of the Food Network's Restaurant: Impossible, about Humm's customer service tools (11:30), the surprising lessons of real-time feedback (15:13) and what's next for the company (41:21).
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Ep. 13: Dishing up real-time feedback
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How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 46 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on June 26, 2014.
What is this episode about?
Rob Markey talks to Humm CEO Bernard Briggs and Robert Irvine, host of the Food Network's Restaurant: Impossible, about Humm's customer service tools (11:30), the surprising lessons of real-time feedback (15:13) and what's next for the company...
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
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