Ep 13: Know your rail rights
First published
06/06/2022
Genres:
society
business
places
travel
Summary
As Britain's rail regulator, the Office of Rail and Road plays a vital role in improving the passenger experience in compensation, passenger information and accessibility.In this episode, the Rail and Road Pod takes a closer look at some of the work of its consumer team. The first half of this episode focuses on ORR's role in improving accessibility on the rail network by holding operators to account through Accessible Travel Policies, promoting accessibility and reducing barriers to tr...
Duration
Parent Podcast
Rail and Road Pod
View PodcastSimilar Episodes
Ep 07: Assessing Network Rail's performance
Release Date: 08/27/2021
Description: In this episode, the Rail and Road Pod looks at how the Office of Rail and Road (ORR) holds Network Rail to account for its performance and efficiency. The podcast takes an in-depth look at some of the key findings from the rail regulator's recently published Annual Assessment of Network Rail. Three of ORR’s Senior Regulation Managers join the Pod to talk about what went well in each of Network Rail's regions as well as discussing some areas where improvement is needed. For more information on how ORR holds Network Rail to account visit: https://www.orr.gov.uk/monitoring-regulation/rail/networks/network-rail/holding-network-rail-account For more information and to read ORR's 2020-21 Annual Assessment, visit: https://www.orr.gov.uk/monitoring-regulation/rail/networks/network-rail/monitoring-performance/annual-assessment-network-rail
Explicit: No
Ep 04: Monitoring England's roads
Release Date: 03/17/2021
Description: Highways England maintains, renews, operates and improves the strategic road network – the motorways and main 'A' roads in England. The Office of Rail and Road is responsible for monitoring and enforcing the performance and efficiency of Highways England, and holds the company to account for its management of the strategic road network. In this episode of the Rail and Road Pod, we find out more about how Highways England are monitored and how that delivers benefits to road users. We're joined by Feras Alshaker, deputy director for roads and Stephen Bussell, senior highways economist from ORR to explain more. We're also joined by Guy Dangerfield, head of strategy at Transport Focus, who delves into how it gathers insights from road users to help Highways England deliver improvements.For more information on how the Office of Rail and Road monitors Highways England's roads visit www.orr.gov.uk/monitoring-regulation/road/highways-england For more information on Transport Focus' Strategic Road User Survey visit www.transportfocus.org.uk/insight/strategic-roads-user-survey/
Explicit: No
Ep 06: Inside Rail Live
Release Date: 07/02/2021
Description: In this episode, the Rail and Road Pod visits the Rail Live exhibition at the Quinton Rail Technology Centre in Warwickshire.The event, over two days, brings the entire rail industry together in a real railway environment.Over the two days, we spoke to Rail Live's Managing Editor, Nigel Harris, who discussed planning for the 2021 event and also with a number of rail industry professionals on topics such as electrification, track worker safety and the role of the rail regulator in a reformed railway.There's also the unveiling of the GB RailFreight locomotive named Major John Poyntz, who was the final Royal Engineer to be an HM Inspecting Officer of Railways. We spoke to those who shared memories of Major John Poyntz.
Explicit: No
Ep 13: Know your rail rights
Release Date: 06/06/2022
Description: As Britain's rail regulator, the Office of Rail and Road plays a vital role in improving the passenger experience in compensation, passenger information and accessibility.In this episode, the Rail and Road Pod takes a closer look at some of the work of its consumer team. The first half of this episode focuses on ORR's role in improving accessibility on the rail network by holding operators to account through Accessible Travel Policies, promoting accessibility and reducing barriers to travel.We also look at how improvements are being made in passenger information, with all train operators agreeing to sign up to new information pledges for passengers.We finish by taking a look at how ORR is improving access to delay compensation, and how it monitors train and station operators against the standards set out in a new licence condition that was introduced in April 2022. Find out more about the ORR's passenger information work at https://www.orr.gov.uk/monitoring-regulation/rail/passengers/information/passenger-information-licence-conditions
Explicit: No
Similar Podcasts
Transportation system
Release Date: 06/09/2021
Description: Transportation system consists of the rail, air, road and water
Explicit: No
CRC Sound Bites
Release Date: 01/30/2022
Authors: Commuter Rail Coalition
Description: CRC Sound Bites is a production of the Commuter Rail Coalition. It brings coalition members and commuter rail advocates critical news impacting commuter rail roads across North America.
Explicit: No
The Third Rail with omar
Release Date: 11/03/2020
Authors: Omar Jarallah
Description: E mail with an ideas [email protected] Current events and political events. but from unorthodox source. If people don't calm down and take a deep breath the Red/ blue state is going to become a box of Crayola crayons Support this podcast: https://podcasters.spotify.com/pod/show/the-third-rail--wit/support
Explicit: No
Road To Recovery
Release Date: 08/27/2020
Authors: Ralph Samora
Description: the road to recoveryAddiction and recovery and know that relapse is a part of recovery Support this podcast: https://podcasters.spotify.com/pod/show/ralph samora road to recovery/support
Explicit: No
Road Pod
Release Date: 04/25/2021
Authors: Rita Djaujah
Description: Penjelasan tentang NAFTA
Explicit: No
krill gils
Release Date: 04/30/2021
Authors: maya
Description: me and rail stupid life talk
Explicit: No
Rail
Release Date: 08/20/2020
Authors: Tech Stories All - in - one
Description: Rail
Explicit: No
Rail Podcasts Archive - Global Railway Review
Release Date: 08/30/2020
Authors: Rail Podcasts Archive - Global Railway Review
Description: Global Railway Review’s podcast provides a platform for rail experts and leading figures to discuss the current and future challenges and trends impacting the international rail industry.
Explicit: No
Rail and Reason
Release Date: 01/06/2022
Description: Towards promoting better relationships between railways and communities
Explicit: No
Lets Talk Trains
Release Date: 09/12/2020
Authors: Lets Talk Trains
Description: Freight, Passenger, Trolleys, Light Rail, Museums, as long as it is rail/train related, we talk about it!
Explicit: No
Commuter Rail Conversations
Release Date: 12/02/2020
Authors: Commuter Rail Coalition
Description: Commuter Rail Conversations is a new podcast series presented by the Commuter Rail Coalition. Join CRC Executive Director KellyAnne Gallagher as she interviews industry innovators, thought-leaders, and influencers. Upcoming guests include CRC founders and Board members, supporters of the coalition, and industry leadership representing all facets of commuter rail.
Explicit: No