Ep 13: Stop scaling your nonprofit with duct tape

Growth is expensive long before the budget shows it. Marcus and Claire discuss the "messy middle" of expansion, drawing on Bradley Wendling’s experience scaling programs to 300+ sites. They break down why documentation must be a precondition of growth, not a task for later, and introduce the Program Scaling Checklist as the roadmap to avoid operational collapse. https://wendlingconsulting.com/