EPISODE · Mar 23, 2018 · 45 MIN
Ep. 130: Bain's Jeff Melton | The Metrics That Matter Most
from Customer Confidential: Untold Stories of Earned Growth · host Bain & Company
Rob Markey talks to Bain Partner Jeff Melton, co-leader of Bain Simple & Digital, an approach that helps companies apply digital technology where it matters. Jeff discusses the importance of choosing the right metrics to gauge a customer episode and what happens when companies choose the wrong ones.
Embed this episode
NOW PLAYING
Ep. 130: Bain's Jeff Melton | The Metrics That Matter Most
0:00
45:57
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of Customer Confidential: Untold Stories of Earned Growth?
This episode is 45 minutes long.
When was this Customer Confidential: Untold Stories of Earned Growth episode published?
This episode was published on March 23, 2018.
Can I download this Customer Confidential: Untold Stories of Earned Growth episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!