Ep.135: Personnel Management Through Statistics & Metrics

On this podcast, Brian begins by pausing to reminisce on his realizations about becoming a true CEO with work/life balance. He inspires his audience to lead by example, evaluate what type of owner they are, and work backwards from their products to find which stats & metrics they need to accomplish them. If you're seeking a positive change, start with yourself and learn how important stats & metrics are for PT staff management and leadership.  Episode at a glance:  Your greatest challenge in physical therapy is always the personnel  Acknowledge the person, and validate the performance  Who you are is more important than what you accomplish  Don't get reasonable with your staff  Your accounts receivable should never be over 15% over 90 days old (Billing metric)  Make sure your staff knows how the statistics stack up in the overall company  Grab one of our top resources, the Physical Therapy Personnel Toolkit