Ep 136: What is Operator Experience? With Luke Hodgson

On this episode I’m back with my co conspirator and regular guest Luke Hodgson - co founder of Commerce Thinking and High Cohesion. Today we’re discussing the week’s most interesting commerce news. Which are: Klevu and Searchspring’s partnership, Yotpo sunsetting subscriptions and Adanol’s collab with Kendal Jenner. We then deep dive on Operator Experience. What is it and should it be your number one priority this year? This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here Sign up to our newsletter here.