Ep 138: Active Listening and Informed Consent: Fundamentals to Successful Practice – with Pam Fitch

What do you do when a client freezes, over-explains, rushes the intake… or tells you way more than you expected? In this episode, Christine Knox interviews Pam Fitch, on the foundations of trauma-informed massage: legitimate consent, deep listening, boundaries without shutdown, and building trust that keeps clients coming back. Pam is a dedicated massage therapist with over 40 years in practice, and she shares from her personal experience as well as dep knowledge of the industry. If you want practical language you can use in practice today – this one's for you. MENTIONED: – See more about Pam on her website: https://www.pamelafitch-rmt.com/about.html – Watch more of The Health Leader Podcast and our other free trainings: https://healthleaderco.com/podcast