Ep # 138: Founders Don't Buy, They Partner ft. Jagath Narayan (CEO, Ordoro)

Join Adil Saleh and Jagath Narayan, CEO of Ordoro, in this episode of the Hyperengage podcast. Where the two discuss the evolution of e-commerce order and inventory management through technology. Ordoro, a 15-year-old company serving direct-to-consumer businesses, leverages technology to help small to mid-sized brands manage their online sales across platforms like Shopify and Amazon. The two talk about the journey of building a SaaS platform that simplifies order processing, inventory tracking, and shipping for businesses generating $1-50 million annually. Along with the importance of quality customer support and maintaining a human-centric approach while exploring AI's potential to enhance operational efficiency. The two also discuss the challenges of scaling a business, the critical role of team culture, and the continued growth opportunities in the e-commerce ecosystem.