EPISODE · Aug 19, 2025 · 37 MIN
EP 139 - Customer Service in the Age of AI
from Translation Confidential · host Peter Argondizzo | Translation Services Firm Founder
Join co-hosts Peter Argondizzo and Patrick Daley as they explore the growing challenges of AI-powered customer service. Discover why empathy can't be automated, learn from companies that over-relied on technology, and find practical strategies for creating customer experiences that balance efficiency with genuine human connection.
What this episode covers
Join co-hosts Peter Argondizzo and Patrick Daley as they explore the growing challenges of AI-powered customer service. Discover why empathy can't be automated, learn from companies that over-relied on technology, and find practical strategies for creating customer experiences that balance efficiency with genuine human connection.
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EP 139 - Customer Service in the Age of AI
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