Ep 14. Driving Satisfaction Through Support - Lessons from Home Run Franchises

from Field Coach Experts Podcast · host AC Inc.

Thomas Scott, CEO of Home Run Franchises, joins Angela Coté to share how his team transformed franchisee support into a real driver of satisfaction and retention. From sky-high FBR scores to bold moves in coaching and culture, Thomas breaks down what’s working, what other franchisors are missing, and where the future of field support is headed.

Episode metadata supplied by the publisher feed · Published Nov 10, 2025

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Ep 14. Driving Satisfaction Through Support - Lessons from Home Run Franchises

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