EPISODE · Dec 17, 2025 · 40 MIN
🎙️ Ep 14: Smart Conflict | How to have hard conversations at work
from The Coaching Chapters Podcast · host The Coaching Chapters
The Coaching Chapters is pleased to release a new episode exploring one of the most critical yet often misunderstood leadership capabilities in today’s workplaces: conflict.In this conversation, I’m joined by Alice Driscoll and Louise van Haarst, authors of Smart Conflict, to unpack how leaders, coaches and organisations can move away from conflict avoidance or escalation and towards healthy, constructive workplace conversations.We explore:• What Smart Conflict really means• The difference between task conflict and relational conflict• The 5R model for navigating difficult conversations• How upbringing, culture, gender and family dynamics shape how we show up at work• Practical tools that can be applied immediately in the workplaceThis episode is for leaders, managers, coaches, HR and L&D professionals who want to build trust, clarity and psychological safety without avoiding difficult conversations.🎧 If this conversation resonates, subscribe, leave a review, and share this episode with a colleague who is navigating challenging conversations at work.#SmartConflict #ConflictAtWork #LeadershipPodcast #WorkplaceConflict #DifficultConversations #LeadershipDevelopment#ExecutiveCoaching #OrganisationalPsychology #LearningAndDevelopment #HRLeadership #PeopleDevelopment#PsychologicalSafety #TeamDynamics #LeadershipMindset #WomenInLeadership #CoachingPodcast#ManagementSkills #FutureOfWork #TheCoachingChapters
What this episode covers
The Coaching Chapters is pleased to release a new episode exploring one of the most critical yet often misunderstood leadership capabilities in today’s workplaces: conflict.In this conversation, I’m joined by Alice Driscoll and Louise van Haarst, authors of Smart Conflict, to unpack how leaders, coaches and organisations can move away from conflict avoidance or escalation and towards healthy, constructive workplace conversations.We explore:• What Smart Conflict really means• The difference between task conflict and relational conflict• The 5R model for navigating difficult conversations• How upbringing, culture, gender and family dynamics shape how we show up at work• Practical tools that can be applied immediately in the workplaceThis episode is for leaders, managers, coaches, HR and L&D professionals who want to build trust, clarity and psychological safety without avoiding difficult conversations.🎧 If this conversation resonates, subscribe, leave a review, and share this episode with a colleague who is navigating challenging conversations at work.#SmartConflict #ConflictAtWork #LeadershipPodcast #WorkplaceConflict #DifficultConversations #LeadershipDevelopment#ExecutiveCoaching #OrganisationalPsychology #LearningAndDevelopment #HRLeadership #PeopleDevelopment#PsychologicalSafety #TeamDynamics #LeadershipMindset #WomenInLeadership #CoachingPodcast#ManagementSkills #FutureOfWork #TheCoachingChapters
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🎙️ Ep 14: Smart Conflict | How to have hard conversations at work
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