EPISODE · Dec 15, 2021 · 32 MIN
EP 144 | Kevan Lee (Oyster HR) - How and why churn and retention differs at Buffer, Polly, and Oyster HR.
from CHURN FM
Today on the show we have Kevan Lee, Head of Marketing at Oyster HR.In this episode, we talked about Kevin’s experience with churn and retention at Buffer, Polly, and Oyster HR, and how the main reasons for churn differed at each company due to their business models and customer segments, and we then discussed the role marketing played in each case to reduce churn.As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly on [email protected]. Don't forget to follow us on Twitter.
What this episode covers
Today on the show we have Kevan Lee, Head of Marketing at Oyster HR. In this episode, we talked about Kevin’s experience with churn and retention at Buffer, Polly, and Oyster HR, and how the main reasons for churn differed at each company due to their business models and customer segments, and we then discussed the role marketing played in each case to reduce churn. As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You c...
NOW PLAYING
EP 144 | Kevan Lee (Oyster HR) - How and why churn and retention differs at Buffer, Polly, and Oyster HR.
No transcript for this episode yet
Similar Episodes
Dec 4, 2025 ·32m
Nov 8, 2025 ·36m
Sep 18, 2025 ·26m