Ep. 145: 1-800-GOT-JUNK's Brian Scudamore | A Shining Example of Memorable Service

from Customer Confidential: Untold Stories of Earned Growth · host Bain & Company

Host Rob Markey talks to Brian Scudamore, the founder and CEO of 1-800-GOT-JUNK, whose rubbish hauling business started as a way to pay for college and grew into an international franchise. Brian discusses how the company's commitment to customer service helped set it apart from competitors and what it takes to maintain service standards in a growing business.

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This episode is 49 minutes long.

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This episode was published on December 6, 2018.

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