Ep 145 | If AI Owns the Work Order, What Does the PM Own? episode artwork

EPISODE · Jul 4, 2026 · 15 MIN

Ep 145 | If AI Owns the Work Order, What Does the PM Own?

from Property Management Frame Breakers · host Pablo Gonzalez

When routine maintenance tasks are reduced by 85%, what are you asking your team to look at?In this special compilation episode, Pablo Gonzalez, Chief Evangelist at Vendoroo, sits down with frontline property management leaders David Normand, Stacey Salyer, Robert Dell'Osso, and Keith Andrews to show exactly how maintenance coordinators move from manual task management to human engagement.You'll Learn:🤖 Generative AI vs. Agentic AI built to autonomously run entire workflows🧠 Giving 2X data input to ROO to unlock unfathomable automation results🔌 Expert human coordinators stepping in to protect customer experience when workflows break🚀 Promoting maintenance coordinators to relationship builders🎧 Listen now to break out of task management, automate your workflows, and scale your human engagement.🌟 Stay Connected with Us:🤝 Connect with David Normand on LinkedIn🤝 Connect with Stacey Salyer on LinkedIn🤝 Connect with Robert Dell'Osso on LinkedIn🤝 Connect with Keith Andrews on LinkedIn🎙️ Connect with Pablo Gonzalez on LinkedIn📬 Subscribe to Vendoroo's Weekly Newsletter💼 Follow Vendoroo on LinkedIn🌐 Visit Vendoroo's WebsiteChapters:01:10 — What Humans Look At Now02:00 — What Agentic AI Actually Is03:56 — Where Judgment Comes From06:02 — From Control to Coaching07:22 — What Coaching Actually Looks Like08:19 — Routine Work Gets Handled11:07 — From Task Decisions to Human Decisions12:12 — Humans Become Trust Builders

Episode metadata supplied by the publisher feed · Published Jul 4, 2026

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When routine maintenance tasks are reduced by 85%, what are you asking your team to look at? In this special compilation episode, Pablo Gonzalez, Chief Evangelist at Vendoroo, sits down with frontline property management leaders David Normand, Stacey Salyer, Robert Dell'Osso, and Keith Andrews to show exactly how maintenance coordinators move from manual task management to human engagement. You'll Learn: 🤖 Generative AI vs. Agentic AI built to autonomously run entire workflows 🧠 Giving 2X ...

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Ep 145 | If AI Owns the Work Order, What Does the PM Own?

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