EP 15: Benny Oeyen Part 2: Tuning challenger brand Kia for Europe and GM to China

During this second in a two-part episode, The Auto Ethnographer’s host John Stech speaks with Benny Oeyen, a Belgian who is passionate about building bridges between cultures. With automotive experience on four continents and with four distinctly different automakers, he is well-prepared to speak on cultural impacts in the industry. Benny is in the unique position of having worked for automakers in or from three major Asian countries, Mazda, Kia, and GM China. He is energetic and tells his story in a candid, compelling way weaving together the cultural aspects to the product strategy.This week Benny tells of his challenges working with Kia Motors Europe as Vice President of Marketing & Product Planning. In 2009 he was one of the first non-Koreans to attain this level within the company and it was a critical time. Kia was on the cusp of transitioning from a maker of cheap, relatively unstylish cars to the Kia we know today, the purveyor of highly-styled, fully-equipped quality vehicles. Benny would play a crucial role in helping Kia achieve that transition with European consumers.One critical point he discussed was trust in the Kia brand. Benny was a proponent of expanding Kia’s vehicle warranty from 2 years (the European minimum) to 7 years. He recounts in detail how that happened and mentioned a television advertisement he developed to help sell the concept to consumers. The advertisement can be found here at “7 is better than 2”: https://youtu.be/HEdMmP7jbBQ?si=gGhlI2RhO3CwnH2jFollowing his five year stint with Kia, Benny joined in the rush for China. He explained that the largest automotive market on the planet was a must-have checkmark on the CV for any C-suite executive. General Motors China afforded him the opportunity as Vice President Product Planning & Strategy in the Chinese market. He spent three years in Shanghai learning the intricacies of the Chinese market and fickle consumer. He also observed trends on the rise of the Chinese auto industry a decade ago, long before the alarm bells began to ring for traditional automakers.Benny rounds out the episode with some sound advice for people considering moving out of their home country and into a new culture. Listen in on the conversation to learn more about his insights.Benny is now leveraging his experience in the global automotive industry as the European Managing Partner of Automobility Ltd, a consultancy focused on global mobility initiatives. You can learn more about Automobility Ltd at their website: https://automobility.io/For more information on The Auto Ethnographer, please visit the homepage at https://www.auto-ethnographer.com