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Ep 15 | Keishla Ceaser-Jones

Episode 15 of the Mastering CS: Candid Leader Insights podcast, hosted by Custify | Customer Success, titled "Ep 15 | Keishla Ceaser-Jones" was published on March 12, 2024 and runs 33 minutes.

March 12, 2024 ·33m · Mastering CS: Candid Leader Insights

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Summary

In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Keishla Ceaser-Jones, Sr. Director and Partner Success at EAB. What you’ll learn: - 2023 in Customer Success conclusions - Customer success strategy insights - How to overcome CS challenges - Finding the right tools and tech for CS - Hiring the right people for your CS team - Predictions for 2024 ---- With Custify, you can: ☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress Want to do great things with your customer success initiative? Keep in touch with us below: ⁠⁠⁠Custify Website⁠⁠⁠ ⁠⁠⁠LinkedIn⁠⁠⁠ ⁠⁠⁠Twitter⁠⁠⁠ ⁠⁠Facebook⁠⁠ ⁠⁠Contact Us⁠

Episode Description

In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Keishla Ceaser-Jones, Sr. Director and Partner Success at EAB.

What you’ll learn:

- 2023 in Customer Success conclusions - Customer success strategy insights - How to overcome CS challenges - Finding the right tools and tech for CS - Hiring the right people for your CS team - Predictions for 2024

----

With Custify, you can:

☑️ automate daily tasks through Playbooks ☑️ build individual customer #HealthScores ☑️ create customer segments ☑️ improve your customer communication strategy ☑️ streamline your onboarding process ☑️ track customers’ journeys every step of the way ☑️ get a 360 view of their progress

Want to do great things with your customer success initiative? Keep in touch with us below:

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