EPISODE · Nov 15, 2024 · 1H 18M
Ep 15. The future of transformation: in discussion with John Duigenan of IBM.
from Money Majlis · host Suvo Sarkar
Send us Fan MailIn this technology-special episode, Suvo Sarkar is in discussion with John Duigenan, the General Manager - Global Financial Services Industry at IBM. What do banks get wrong in transformation programs? Is hyper-personalization the future of customer service? What technologies will impact the banking industry most profoundly in the next decade? And why do most banks work in silos? In an interesting conversation with Suvo in New York, John explains why he still writes code, how he practices servant leadership and how scuba diving has taught him to be calm. Research by : Shekhar KrishnamurthyLocation : Gotham Studios, New York Production : Poddster Studios
Embed this episode
What this episode covers
Send us Fan Mail In this technology-special episode, Suvo Sarkar is in discussion with John Duigenan, the General Manager - Global Financial Services Industry at IBM. What do banks get wrong in transformation programs? Is hyper-personalization the future of customer service? What technologies will impact the banking industry most profoundly in the next decade? And why do most banks work in silos? In an interesting conversation with Suvo in New York, John explains why he still wr...
NOW PLAYING
Ep 15. The future of transformation: in discussion with John Duigenan of IBM.
No transcript for this episode yet
Similar Episodes
No similar episodes found.