Ep 15. The future of transformation: in discussion with John Duigenan of IBM.

from Money Majlis · host Suvo Sarkar

Send us Fan MailIn this technology-special episode, Suvo Sarkar is in discussion with John Duigenan, the General Manager - Global Financial Services Industry at IBM. What do banks get wrong in transformation programs? Is hyper-personalization the future of customer service? What technologies will impact the banking industry most profoundly in the next decade? And why do most banks work in silos? In an interesting conversation with Suvo in New York, John explains why he still writes code, how he practices servant leadership and how scuba diving has taught him to be calm. Research by : Shekhar KrishnamurthyLocation : Gotham Studios, New York Production : Poddster Studios

What this episode covers

Send us Fan Mail In this technology-special episode, Suvo Sarkar is in discussion with John Duigenan, the General Manager - Global Financial Services Industry at IBM. What do banks get wrong in transformation programs? Is hyper-personalization the future of customer service? What technologies will impact the banking industry most profoundly in the next decade? And why do most banks work in silos? In an interesting conversation with Suvo in New York, John explains why he still wr...

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Ep 15. The future of transformation: in discussion with John Duigenan of IBM.

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This episode is 1 hour and 18 minutes long.

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This episode was published on November 15, 2024.

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