Ep. 151: Scotiabank's Ignacio Deschamps | The Customer Letter That Shaped a Leader episode artwork

EPISODE · Mar 7, 2019 · 35 MIN

Ep. 151: Scotiabank's Ignacio Deschamps | The Customer Letter That Shaped a Leader

from Customer Confidential: Untold Stories of Earned Growth · host Bain & Company

Host Rob Markey talks to Ignacio 'Nacho' Deschamps, Group Head of International Banking and Digital Transformation at Scotiabank, who explains why he has long put customers and technology at the heart of his career in banking and describes how many of Scotiabank's digital efforts are developed locally and then shared internationally throughout the bank.

Episode metadata supplied by the publisher feed · Published Mar 7, 2019

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Ep. 151: Scotiabank's Ignacio Deschamps | The Customer Letter That Shaped a Leader

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