EP 159 : Building Enterprise SaaS - Kanti Prabha (Co-founder, SirionLabs)

Kanti Prabha is co-founder of SirionLabs, a startup that offers Customer Lifecycle management in SaaS for enterprise customers. In this episode she spoke about how the SaaS space has evolved over the past decade, what changes when an industry matures, the nuances of building for the enterprise, what to do and what not to do while scaling your team and culture in her conversation with Roshan Cariappa. Topics: 00:00 Introduction 00:59 Evolution of SaaS over the past decade 03:46 101 of contract lifecycle management 07:36 What changes when an industry matures 11:13 Stories and lessons from the early days of SirionLabs 14:55 Nuances of building for large enterprises 20:32 Productising the last mile  23:55 Building with customers v/s innovating 28:06 Closing the loop on information asymmetry 31:22 Building your own Ops playbook  37:03 Building an Ops function 38:25 Do's and Don'ts of scaling your team and culture 41:18 3 point advice on building for enterprise 44:45 Books and podcast recommendations ------------------------------------- Click here to get regular WhatsApp updates: https://wa.me/message/ZUZQQGKCZTADL1 ------------------------------------- Connect with Kanti : Linkedin: https://www.linkedin.com/in/kanti-prabha-93234b2/ Twitter: https://twitter.com/kantiprabha ------------------------------------- Connect with Us:  Linkedin: https://www.linkedin.com/company/startup-operator ​Twitter: https://twitter.com/OperatorStartup​​ ------------------------------------- If you liked this episode, let us know by hitting the like button and share with your friends and family. Please also remember to subscribe to our channel and switch on the notifications to never miss an episode! --- Send in a voice message: https://anchor.fm/startup-operator/message