Ep 162: Why Trying to Serve Everyone Could Be Killing Your Agency’s Growth | with Hal Smith of H Street Digital

Summary:Most agencies think growth means adding more clients, more people, and more services. Then they hit a point where the founder becomes the bottleneck and suddenly the business that was supposed to create freedom becomes impossible to manage.In this episode, I sit down with Hal Smith, founder of H Street Digital, to unpack what happens when an agency reaches that inflection point and what it takes to build something that can actually scale.Takeaways:Why everything started falling apart at 12 people.How niching created a major customer acquisition advantage.Why less competitive markets can transform Meta ad economics.The operating system that replaced longer hours and more meetings.Why L10s became a game-changer for accountability.The sales mistake Hal made by over-focusing on delivery.How consistency can turn workshops into a predictable growth engine.Check out Hal here at:H Street Digital Join the Agency Uplift group: https://www.agencyuplift.co/join 👉 Get new episodes right to your inbox - click here 👈