Ep 163: What Patients Really Want

Like it or not, dental patients are customers, and customers have demands. If the patient experience doesn't impress them, many of them will simply type "dentist near me" into Google and move on to the practice down the street. So, what do patients really want? How can dental practices deliver a world-class experience that fosters lasting patient loyalty? Dr. John Meis and Wendy Briggs are diving into this topic in today's episode of The Double Your Production Podcast. They're sharing insights from other industries to help you dissolve your preconceived notions of customer service and truly elevate the patient experience in your office. As mentioned in the episode, we have a comprehensive Patient Experience Checklist available for you to download for FREE! Get your copy here: https://www.theteamtraininginstitute.com/checklist  And, we'll be sharing our full systems for outstanding appointments at our upcoming Practice Growth Retreat in Boston, July 17-18. If you've never attended one of our retreats before, click here to request a complimentary guest pass and join us: https://www.theteamtraininginstitute.com/guest